The importance, functions and role of a Guest Service Agent at Four Seasons Gresham Palace and other 5-star luxury hotels

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Bibliographic Details
Main Author:	Molnár Máté
Other Authors:	Kovács dr. Miklós
Format:	Thesis
Kulcsszavak:	Four Seasons Guest Service Agent attitude complexity guest feedback
Online Access:	http://dolgozattar.uni-bge.hu/1318

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