Loyalty is Awesome - Creating the Ultimate Loyalty Program for Luxury Hotel Chains

Elmentve itt :
Bibliográfiai részletek
Szerző: Nagy András Viktor
További közreműködők: Karakasné Morvay Klára
Dokumentumtípus: Diplomadolgozat
Kulcsszavak:Loyalty
Luxury
Recognition
Rewards
Best practice
Online Access:http://dolgozattar.uni-bge.hu/2482

MARC

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520 3 |a In the multibillion dollar luxury hotel industry it is essential to gain and retain loyal customers. One of the tools to achieve these results is a well functioning and effective loyalty program, which makes the guest feel appreciated and valued. In this dissertation the current loyalty programs of the hotel and other industries are discussed and as a conclusion, a sample program is developed based on the loyalty initiative of an actual hotel chain and on the opinion of industry professionals and frequent travelers.  
695 |a Loyalty 
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