The role of digitalization in retail with a focus on customer experience

Elmentve itt :
Bibliográfiai részletek
Szerző: Hepke Viola
További közreműködők: Kozák Dr. Tamás
Dokumentumtípus: Diplomadolgozat
Kulcsszavak:customer experience
digitalization
digital transformation
retail
supply chain
Online Access:http://dolgozattar.uni-bge.hu/26014

MARC

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100 1 |a Hepke Viola 
245 1 4 |a The role of digitalization in retail with a focus on customer experience  |c Hepke Viola  |h [elektronikus dokumentum] 
520 3 |a The aim of this paper is to explore digitalization in the retail industry and dive deep into where and how digitalization changes traditional retail operations. Furthermore the focus is on apparel retail with it's specifications, the omnichannel retail mandate and blending online convenience with brick-and-mortar stores. The shopper survey aims to investigate expectations experiences and attitudes towards digital both online and in-store. 
695 |a customer experience 
695 |a digitalization 
695 |a digital transformation 
695 |a retail 
695 |a supply chain 
700 1 |a Kozák Dr. Tamás  |e ths 
856 4 0 |u http://dolgozattar.uni-bge.hu/26014/1/Viola_Hepke_PJ2NWU.pdf  |z Dokumentum-elérés