The impact of emotional management in catering and hotel management

Saved in:
Bibliographic Details
Main Author: Munadarin Armando
Other Authors: Karakasné Morvay Klára
Format: Thesis
Kulcsszavak:business management
emotional intelligence
human resource management
leadership
teamwork
Online Access:http://dolgozattar.uni-bge.hu/26408
Description
Abstract:In this qualitative research of type exploratory, the aim is to make visible the significance of emotional intelligence in the hospitality industry and the impact on the management roles and leadership styles to achieve the goals stablished by companies.