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Customer Satisfaction in Hotels The Role of Human Factor in Delivering Quality Service Case of 2 Ciels Hotel

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Bibliographic Details
Main Author: Belhimer Najoua
Other Authors: Kovács dr. Miklós
Format: Thesis
Kulcsszavak:hospitality
human factor
quality
quality of service
service
Online Access:http://dolgozattar.uni-bge.hu/45653
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