APA (7th ed.) Citation

Ilics Mercédesz & Papp Judit. Customer Centricity in the Insurance Industry – Introduction to the Customer Centric Model and its Implementation at the Generali Insurance Company.

Chicago Style (17th ed.) Citation

Ilics Mercédesz and Papp Judit. Customer Centricity in the Insurance Industry – Introduction to the Customer Centric Model and Its Implementation at the Generali Insurance Company.

MLA (8th ed.) Citation

Ilics Mercédesz and Papp Judit. Customer Centricity in the Insurance Industry – Introduction to the Customer Centric Model and Its Implementation at the Generali Insurance Company.

Warning: These citations may not always be 100% accurate.