Customer Centricity in the Insurance Industry – Introduction to the Customer Centric Model and its Implementation at the Generali Insurance Company
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Kulcsszavak: | Customer Centricity CRM Insurance industry |
| Online Access: | http://dolgozattar.uni-bge.hu/5528 |
MARC
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| 008 | 160505suuuu hu om 000 eng d | ||
| 040 | |a BGE Dolgozattár Repozitórium |b hun | ||
| 041 | |a en | ||
| 100 | 1 | |a Ilics Mercédesz | |
| 245 | 1 | 0 | |a Customer Centricity in the Insurance Industry – Introduction to the Customer Centric Model and its Implementation at the Generali Insurance Company |c Ilics Mercédesz |h [elektronikus dokumentum] |
| 695 | |a Customer Centricity | ||
| 695 | |a CRM | ||
| 695 | |a Insurance industry | ||
| 700 | 1 | |a Papp Judit |e ths | |
| 856 | 4 | 0 | |u http://dolgozattar.uni-bge.hu/5528/1/Customer_centricity_in%20_the_insurance_industry.pdf |z Dokumentum-elérés |