Increasing profitability in hotels and restaurants by IT developments.

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Bibliographic Details
Main Author: Kéki Márton
Other Authors: Juhász-Dóra Katalin
Format: Thesis
Kulcsszavak:hotels
human resource management
IT
profit
restaurants
Robots
Online Access:http://dolgozattar.uni-bge.hu/55514
Description
Abstract:The essay delves into the symbiotic relationship between Information Technology (IT) and Hospitality, exploring how IT innovations are reshaping the hospitality industry. Amidst economic challenges, such as rising energy prices, hospitality businesses are compelled to innovate to maintain profitability. However, amidst adversity lies opportunity, with trends like 'bleisure' travel offering new avenues for growth. The essay focuses on the role of IT, dissecting its impact on efficiency, productivity, and the bottom line, including reservation systems, online booking, customer relationship management, and robotics integration. Ultimately, the exploration seeks to uncover the untapped potential within the intersection of IT and hospitality, envisioning a future where technology enhances guest experiences and transforms the industry itself.