Analysis of Front Office Service Quality and Their Impact on Customer Satisfaction in the Hotel Industry
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Main Author: | Hevesi Dejan Ernő |
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Other Authors: | Bártfai Endre |
Format: | Thesis |
Kulcsszavak: | 21th century customer satisfaction Front Office hotel industry service quality |
Online Access: | http://dolgozattar.uni-bge.hu/55539 |
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