Examining the Effectiveness of Football Clubs Communication Strategies in Building and Maintaining Fan Loyalty

Elmentve itt :
Bibliográfiai részletek
Szerző: Mora Gonzalez Pedro Antonio
További közreműködők: Krasztev Dr. Péter Lajos
Mata Edgar
Dokumentumtípus: Diplomadolgozat
Kulcsszavak:brand loyalty
communication
facebook
fan engagement
football
Online Access:http://dolgozattar.uni-bge.hu/56619

MARC

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245 1 0 |a Examining the Effectiveness of Football Clubs Communication Strategies in Building and Maintaining Fan Loyalty  |c Mora Gonzalez Pedro Antonio  |h [elektronikus dokumentum] 
520 3 |a This thesis explores the dynamics of fan engagement and loyalty in the digital age within the context of professional football clubs, focusing on a comparative analysis between Manchester United and Nottingham Forest throughout the first trimester of the year 2024. Grounded in Carey's essay on communication as culture, the study investigates the effectiveness of football clubs' communication strategies in building and maintaining fan loyalty on Facebook. Through an in-depth analysis of social media engagement metrics, including likes, comments, shares, and other interactions, the research examines the impact of different content categories and communication strategies on fan engagement and loyalty and tries to answer the research question proposed.The findings reveal intriguing insights into the interplay between club size, global reach, on-field success, and content strategy in shaping social media engagement. Match updates and celebratory content emerge as universally popular categories, while interviews and sponsorship posts present challenges in capturing fan interest. 
695 |a brand loyalty 
695 |a communication 
695 |a facebook 
695 |a fan engagement 
695 |a football 
700 1 |a Krasztev Dr. Péter Lajos  |e ths 
700 1 |a Mata Edgar  |e ths 
856 4 0 |u http://dolgozattar.uni-bge.hu/56619/1/Thesis%20Pedro%202024.pdf  |z Dokumentum-elérés 
856 4 0 |u http://dolgozattar.uni-bge.hu/56619/2/Pedro_Gonzales_assessment_KP_2024.pdf  |z Dokumentum-elérés 
856 4 0 |u http://dolgozattar.uni-bge.hu/56619/3/dissertation_report_for_external_advisors.pdf  |z Dokumentum-elérés