Services and Service Management
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| Main Authors: | |
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| Format: | Book part |
| Published: |
IGI Global
New York
2012
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| Series: | Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods.
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| Subjects: | |
| doi: | 10.4018/978-1-4666-0077-5.ch001 |
| Kulcsszavak: | management |
| Online Access: | http://publikaciotar.uni-bge.hu/913 |
| Physical Description: | 1-37 |
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| ISBN: | 9781466600775 |