E-Commerce Customer Satisfaction Examining the Implementation Gap Between Functional and Trust Dimensions

Bibliographic Details
Main Author: Benayeche Ayoub
Other Authors: Haddadi Rabah Mehdi
Kisfürjesi Dr. Nóra
Format: Thesis
Kulcsszavak:customer satisfaction
Customer trust
Digital privacy
e-commerce
Online shopping behavior
Security perception
Trust-function gap
user experience
Online Access:http://dolgozattar.uni-bge.hu/58495