Novel business concept in the hospitality industry. A case study investigating the spa facility (therme) in Russia, Tula region

Bibliographic Details
Main Author: Diachenko Valeriia
Other Authors: Juhász-Dóra Katalin
Format: Thesis
Kulcsszavak:21th century
business planning
internet
medium-sized businesses
wellness
Online Access:http://dolgozattar.uni-bge.hu/59513
Description
Abstract:This thesis investigates a novel business concept in the hospitality industry, focusing on the implementation of a spa facility (therme) in the Tula region of Russia. The study explores how integrating therme facilities into existing hotel operations can provide a competitive advantage, especially in small regional markets. The research uses the case of Park-Hotel "Plazma" to illustrate both the opportunities and challenges associated with introducing a therme model that does not rely on natural thermal springs but simulates the wellness experience through modern infrastructure and services.The study is driven by three main research questions: (1) identifying key motivational factors that drive guests from Central Russia to visit wellness facilities, (2) determining the critical elements necessary for building a strong wellness brand within this regional context, and (3) analyzing the business potentials that an existing hotel can realize after successfully implementing a therme facility.