Exploring the Influence of Digital Innovation on Tourist Experiences A Cancun, Mexico Case Study

Bibliográfiai részletek
Szerző: Gomez Hernandez Saul Vicente
További közreműködők: Kummitha Harshavardhan Reddy
Dokumentumtípus: Diplomadolgozat
Kulcsszavak:Cancun
consumers' preferences
Smart city
Smart Tourism Technologies
Tourism Experience
Online Access:http://dolgozattar.uni-bge.hu/60123

MARC

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520 3 |a This thesis explores how digital innovations influence tourist experiences, focusing on Cancun, Mexico as a case study. It examines Smart Tourism Technologies (STTs) across the Pre-Trip, On-Trip, and Post-Trip phases, highlighting tools like mobile apps, AI chatbots, augmented reality, and digital payment systems. Primary research through a structured survey of 200 international tourists reveals that digital technologies significantly enhance satisfaction, convenience, and engagement. The findings underline the growing importance of smart solutions in modern tourism and offer practical recommendations for Cancun's tourism stakeholders to improve their smart tourism strategies. 
695 |a Cancun 
695 |a consumers' preferences 
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