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Measuring tourist satisfaction with Front Office services in Huong Giang Hotel Resort & Spa, Vietnam

Bibliographic Details
Main Author: Dam Le Tan Anh
Other Authors: Erdélyi PhD Éva
Format: Thesis
Kulcsszavak:Service quality
Customer satisfaction
SERVQUAL
Hotel Resort
Front Office
Online Access:http://dolgozattar.uni-bge.hu/7288
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