Pusztai Róbert & Karakasné Morvay Klára. How compensations motivate guests to revisit a hotel? Study on guest complaints and service recovery.
Chicago Style (17th ed.) CitationPusztai Róbert and Karakasné Morvay Klára. How Compensations Motivate Guests to Revisit a Hotel? Study on Guest Complaints and Service Recovery.
MLA (8th ed.) CitationPusztai Róbert and Karakasné Morvay Klára. How Compensations Motivate Guests to Revisit a Hotel? Study on Guest Complaints and Service Recovery.
Warning: These citations may not always be 100% accurate.