The Role of Mobile Wallets in Shaping Consumer Decision-Making

Elmentve itt :
Bibliográfiai részletek
Szerző: Czakó Vanda
További közreműködők: Czelleng Ádám
Fekete Ádám
Dokumentumtípus: Diplomadolgozat
Kulcsszavak:consumer decision-making
digital payment systems
mobile wallets
technology acceptance models
user adoption
Online Access:http://dolgozattar.uni-bge.hu/58046

MARC

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520 3 |a This thesis explores the role of mobile wallets in shaping consumer decision-making, focusing on both economic and psychological factors that influence adoption and usage behavior. Using established theoretical models such as TAM and UTAUT, as well as concepts from behavioral economics, the research investigates how perceived usefulness, ease of use, trust, and security concerns affect consumer choices. A questionnaire-based primary study with 111 respondents (74 valid) was conducted to analyze usage frequency, motivations, and feature preferences across demographic groups. The results confirm that younger consumers tend to use mobile wallets more frequently, driven by convenience and speed, while concerns about data security still act as a barrier for some users. The findings emphasize the importance of adapting technological innovation with user expectations to ensure broader adoption of digital payment solutions. 
695 |a consumer decision-making 
695 |a digital payment systems 
695 |a mobile wallets 
695 |a technology acceptance models 
695 |a user adoption 
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700 1 |a Fekete Ádám  |e ths 
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