The expectations and experiences of international tourists in Vietnam’s luxury hotel segment an exploratory investigation of service quality and guest satisfaction from the guest’s perspective
Elmentve itt :
Szerző: | Nguyen Tien Phong |
---|---|
További közreműködők: | Karakasné Morvay Klára |
Dokumentumtípus: | Diplomadolgozat |
Kulcsszavak: | Guest expectations Guest experiences guest satisfaction International guests luxury hotels SERVQUAL tourism Vietnam |
Online Access: | http://dolgozattar.uni-bge.hu/39228 |
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